Support to Workers and Migrants

Sustainable development goals
  • Decent work and economic growth
  • No poverty
  • Quality education
  • Reduced inequality
Project link

About the project

Given a migrant and a job on the Internet that he/she wishes to perform, the digital tools learn the sequence of micro-tasks best suited to help this individual develop the digital skills needed to complete the work. Since workers help each other to recommend which micro-tasks must be implemented to develop certain digital skills on the job (workers coach and train one another), the system uses this information to learn which types of tasks are more convenient for developing specific skills, and then recommends these tasks to other workers so they develop them and access better salaries. Up to now, the tools have helped training hundreds of workers in thousands of different digital tasks. This has also helped workers access better paid job opportunities (because they now have more specialized skills). The intelligent tools have been awarded honorable mentions in conferences and scientific journals such as the Conference on Human-Computer Interaction of the Association for Computing Machinery (ACM CHI) and the World Wide Web (WWW).

More project information

Artificial intelligence is automating and eliminating many professions. It is therefore increasingly important to provide workers with better digital and creative skills, particularly in areas where artificial intelligence has still not penetrated. The task of the project has the objective of improving the future of work by helping displaced workers and migrants to participate in the digital economy. To demonstrate this general principle, the project targets rural areas of Mexico and the United States to empower the migrants and workers living in those areas. Rural areas may benefit from digital employment given its ability to be performed remotely, which allows residents to be trained, acquire experience and even create employment for others while remaining in their community. At the same time, the project's research studies the differences in the way that jobs on the Internet can be usefully introduced in rural and urban environments by providing useful information about similarities and differences between these communities regarding new types of work.

The intelligent tools use AI to identify the best sequence of micro jobs on the Internet to help workers and migrants develop their digital skills and access better salaries. The idea behind these intelligent tools is that the jobs that exist on the Internet require specific digital skills. Therefore, to carry out a certain type of micro job may serve as educational training for developing workers or migrants so that they may progressively complete increasingly complex jobs which are better paid. The intelligent tools break down the jobs that exist on the Internet into a series of micro-tasks that are later used as educational materials for teaching new skills to workers and migrants on the go.